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The Best Workplace: improving jobs and services

News, 27 March 2013

The Francis Report of the public inquiry into the Mid Staffordshire NHS Trust scandal, which was published in February, ran to nearly 2,000 pages and made 290 recommendations. But its core message came in just 40 words ((Paragraph 1.118, Francis Report, emphasis added):

“The patient must be first in everything that is done: there must be no tolerance of substandard care; frontline staff must be empowered with responsibility and freedom to act in this way under strong and stable leadership in stable organisations.”

But how do you do that in practice, especially at a time when the NHS is also having to save £20 billion over the next five years?

Public World is working with Alamanco, a social enterprise based in Stockholm, to encourage a systematic approach to employee involvement in health and social care that is based on 20 years of experience in Sweden.

On 16 May, 2013, with the participation of NHS Employers, we are holding a roundtable about how to improve workplace dialogue and staff engagement in the National Health Service.

It will be held at The Hub Westminster, one of London's most exciting new centres for social innovation.

For more information about the event, please write to

And for detail about The Best Workplace approach, the distillation of Alamanco's two decades of work in Sweden, download our briefing.



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